Front of House Manager $55,000 – $60,000 CAD / year (based on experience)
• Lead all front of house operations during service — floor management, guest relations, team supervision
• Hire, onboard, schedule, and develop the full FOH team (servers, bartenders, hosts, runners)
• Own the guest experience from reservation to farewell — handle complaints with grace and follow-through
• Oversee the reservations platform (OpenTable or Toast) — manage covers, wait lists, and special requests
• Train the team on menu knowledge, allergen awareness, wine service, and steps of service
• Manage the POS system — end-of-day reports, sales tracking, cash reconciliation
• Collaborate daily with the Head Chef on service timing, pacing, and communication between kitchen and FOH
• Manage liquor inventory and bar program in partnership with the Bartender
• Ensure Serving It Right and all BC liquor compliance requirements are met
• Hire, onboard, schedule, and develop the full FOH team (servers, bartenders, hosts, runners)
• Own the guest experience from reservation to farewell — handle complaints with grace and follow-through
• Oversee the reservations platform (OpenTable or Toast) — manage covers, wait lists, and special requests
• Train the team on menu knowledge, allergen awareness, wine service, and steps of service
• Manage the POS system — end-of-day reports, sales tracking, cash reconciliation
• Collaborate daily with the Head Chef on service timing, pacing, and communication between kitchen and FOH
• Manage liquor inventory and bar program in partnership with the Bartender
• Ensure Serving It Right and all BC liquor compliance requirements are met